> For the complete documentation index, see [llms.txt](https://portal.duda.app.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://portal.duda.app.br/portal-duda./outros/conexao-via-qr-code.md).

# Conexão via QR Code

{% hint style="success" %}
**Pré-requisitos:** Antes de iniciar a conexão via **QR Code**, certifique-se de atender aos seguintes requisitos:

* Ser um usuário com perfil de **administrador** na **Duda.app**.
* Ter acesso ao aplicativo **WhatsApp Business** no celular para escanear o **QR Code**.
  {% endhint %}

**Passo 1: Acesse a Integração do WhatsApp:** No menu principal da **Duda.app**, clique em **"Ajustes"**. Em seguida, acesse **"Conta"**

<figure><img src="https://883332273-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTKeH9nUkqiDc19hkp2iR%2Fuploads%2FQ97wrfvqYT1EPiMgzFxC%2Fimage.png?alt=media&amp;token=cf09bab3-0311-408b-932c-1196af18ce93" alt=""><figcaption></figcaption></figure>

**Passo 2:** Em seguida clique em **“Canais de Atendimento”** e por fim no **ícone “** ![](https://docs.helena.app/~gitbook/image?url=https%3A%2F%2F3176979156-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F3HTAyLM7hzj1t6Nt4ii2%252Fuploads%252FtBQHElVgGCg6RoMdKylh%252Fimage.png%3Falt%3Dmedia%26token%3Db7682d39-7a47-4c3e-93ba-306c2c42b1f9\&width=300\&dpr=4\&quality=100\&sign=e40151d0\&sv=2)**”.**

<figure><img src="https://883332273-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTKeH9nUkqiDc19hkp2iR%2Fuploads%2FUxCx4gJ3HXoS9exVe7qm%2Fimage.png?alt=media&amp;token=19709210-8aa1-4c34-a0f7-9e43a27c853a" alt=""><figcaption></figcaption></figure>

**Passo 3:** **Gerar o QR Code:** Dentro da seção de **“Canais de Atendimento”**, clique em **"WhatsApp QR Code" e “Z-API (Integrar via QRCode)”**.

<figure><img src="https://883332273-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTKeH9nUkqiDc19hkp2iR%2Fuploads%2FFCt8AI0zhEWTpRQohsuY%2Fimage.png?alt=media&amp;token=72f48256-1737-4872-8c79-dae1d0736a75" alt=""><figcaption></figcaption></figure>

Acesse o aplicativo do WhatsApp em seu smartphone e siga os passos abaixo. Após isso, clique em continuar e realize a leitura do QR Code.

**Passo 4:** Clique em **“Continuar”.**

<figure><img src="https://883332273-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTKeH9nUkqiDc19hkp2iR%2Fuploads%2FdvIsjQgxz9XtOmKr0u9l%2Fimage.png?alt=media&amp;token=e0deef96-5bf5-4577-ac24-5f08245eb70a" alt=""><figcaption></figcaption></figure>

**Passo 5:** Leia o QR Code.

<figure><img src="https://883332273-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTKeH9nUkqiDc19hkp2iR%2Fuploads%2FonKKJ37wPmLbVFIZfQgc%2Fimage.png?alt=media&amp;token=48aeab35-d16a-4f96-bacd-e7036bbe486d" alt=""><figcaption></figcaption></figure>

**Passo 6:** Clique em **“Finalizar”** para concluir o processo.

<figure><img src="https://883332273-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTKeH9nUkqiDc19hkp2iR%2Fuploads%2Fd7G6p0JzRwizRS70vTVz%2Fimage.png?alt=media&amp;token=47373db2-79ba-4484-8194-8297a48a4328" alt=""><figcaption></figcaption></figure>

**Considerações Finais**

* O aplicativo **WhatsApp Business** deve ser utilizado pelo menos uma vez a cada 15 dias.
* **É possível vincular e desvincular o número a qualquer momento.**